Frequently asked questions
What kind of products does Artisttico Decor offer?
We curate premium home décor items including trays, lamps, votives, mirrors, idols, cutlery, and accent pieces crafted to elevate your living spaces with timeless elegance.
Are your products handmade?
Yes, many of our pieces are handcrafted by skilled artisans, ensuring each product is unique with its own natural variations.
How do I care for my products?
Metal items (brass, nickel, gold finish): Wipe with a soft dry cloth, avoid harsh chemicals.
Glassware: Hand wash gently, avoid abrasives.
Wooden items: Clean with a damp cloth, keep away from direct moisture.
Fabric items: Spot clean or dry clean only.
Do you offer customization?
For selected products, we provide customization in finishes and sizes. For bulk or corporate gifting, customization is available upon request.
Do you provide gift wrapping?
Yes, we offer premium gift packaging on request. Perfect for festive gifting, weddings, and corporate occasions.
Do you ship internationally?
Yes, Artisttico Decor ships worldwide. Shipping charges and delivery timelines vary depending on the country.
What is the estimated delivery time?
Orders within India are typically delivered in 5–7 business days. International deliveries may take 10–15 business days, depending on the destination.
Can I return or exchange my order?
Yes, you can return or exchange eligible items within 15 days of delivery if unused and in original condition. Certain categories like fragile décor and custom-made products are non-returnable.
Who do I contact for assistance?
Our customer care team is available at gkstore@artistticodecor.com or via WhatsApp/phone during business hours.